Company Ekotehnika Viljuškari has spent more than a quarter of a century dealing with the repair and sale of forklifts. It operates across the territory of Serbia with around 1.500 clients, while it also enjoys excellent cooperation with numerous foreign companies
The forklift market is developing continuously, which is why this company is dedicated to keeping pace with the latest technologies and industry trends. Moreover, as Miloš Milovanović emphasises, the company invests a lot in staff training to ensure that it remains always a step ahead of the competition in providing the best services.
It seems unbelievable, but it’s true that your teams of mobile service technicians, and your service centres in Žabalj and Vrčin, cover the entire territory of Serbia. How do you succeed?
– Our company was established in 1997 and over the course of many years of operations we’ve amassed vast experience of working with Linde forklifts. We’ve been committed since the company’s inception to providing the highest level of quality in everything we do, which is why the quality of our services, products and customer support also represents our core value.
Our service teams possess excellent technical knowhow and rich experience of working with Linde forklifts, which enables us to resolve issues and carry out repairs effectively and efficiently. We strive to understand the specific needs of each client and to provide them with solutions that correspond best with their needs.
Thanks to our service centres in Žabalj and Vrčin, we are able to quickly and efficiently reach key industrial zones in Serbia, to intervene effectively nationwide and to ensure that our clients become operational again as quickly as possible.
Is the year 2000 considered as being a turning point in your operations?
– It was in 2000 that we started developing services to support our customers. The opening of the service centre in Žabalj enabled us to provide clients operating on the territory of Vojvodina with faster and more efficient support. This led to us this year establishing cooperation with the KION Group.
We plan to reduce our environmental impact and promote sustainable practices across all aspects of our business
We became the exclusive representatives of Linde forklifts in Serbia and expanded our service to encompass the area of Belgrade, thus enabling us to cover the entire market. This collaboration has had a profound impact on our company, given that we’ve gained access to the high-quality products and resources provided under the Linde brand.
What does your partnership with Germany’s KION Group – Linde Material Handling say about your company?
– The KION Group – Linde MH is known for being demanding in the selection of partners, which only serves to emphasise our ability to satisfy its high standards and expectations, as well as confirming our great reputation and renown. Our collaboration with this global leader in intralogistics and owner of the prestigious Linde Material Handling brand testifies to our committed approach to business and the expertise that we bring to the market. This collaboration is confirmation of the high quality of our services and the products we offer.
This has all led to our plan to expand our market – both geographically and through the introduction of new products and services that will satisfy our clients’ growing needs. As we are well aware of the ever-increasing importance of sustainability, environmental responsibility will be a key component of our strategy in the years ahead. We plan to reduce our environmental impact and promote sustainable practices across all aspects of our business.
Developing the expertise of our employees remains a priority, as a way of ensuring that we have highly qualified teams able to respond to clients’ complex challenges and demands. We plan to remain a leader in the forklift industry and to provide a high-quality service to our customers over the years ahead.