The development of legislation related to product quality is of essential importance to establishing a systematic approach to the work of companies on a country’s market. By implementing laws in this area and insisting on their application, the welfare of the population is ensured and confidence is increased among end users in the quality of the products they buy and use.
The interest of producers themselves is also mentioned, as it is to be expected that the criteria for product quality would be precisely defined and communicated, and that a valid process for checking their fulfillment is established, says Marinko Ukropina, managing director of SGS Belgrade.
How do you ensure in continuity that there is no variation in the required quality of a product?
– Primarily through the establishment of a systematic approach in organisation, which eases organisations’ meeting of the requirements of laws, regulations and technical standards, with precisely defined criteria and methods for production processes and the application of validated techniques and production technologies, alongside continuous monitoring, improvement and advancement.
What services can you offer foreign companies that include domestic companies in their value chains?
– SGS, as a global leader, has increasing demands for the implementation of checks launched by major global companies at the locations of their potential or existing suppliers, with the basic aim of verifying the status of these organisations in terms of product quality, the state of their business system, security and health protection, environmental protection, information security management etc.
The main objective of these checks is linked to the aspiration of large companies to reduce their business risks from an external context or to recognise potential opportunities to further develop cooperation. Simply put, whoever fails to meet the required criteria will not even sign a business cooperation agreement. These demands are increasing, and it is very important for our companies to understand this trend and prepare on time for these checks.
SGS Belgrade, through its SGS Academy and Centre of competence, can help domestic companies to understand the demands of interested parties and to launch corresponding activities to fulfil those demands and improve operations
In which areas of certification does Serbia need to improve its performance in accordance with European integration processes?
– Primarily in the field of Environmental Protection, the number of certified organisations according to ISO 14001 (one of the publicly available parameters), considering some trends from the countries of the former Yugoslavia, is not small. However, bearing in mind that in the European integration process there will be an insistence on the full application of legal regulations in this area and the prevention of pollution, we consider that special attention must be paid to this area.
Morever, our producers of industrial products, if they have a strategic approach to placing their products on the EU market, must ensure that these products are, first and foremost, safe for use, which is certified by CE certification.