The PULSEC Group, which specialises in cybersecurity services, is recognised as a partner by numerous renowned cybersecurity vendors and has a long list of clients in the Adriatic region, and over the next year it plans to expand its capacity and open new SOC centres in different countries
Our engineers, as top experts with more than 350 certificates, evaluate the specific needs of each client, providing solution integration services and the latest technologies, alongside continuous monitoring, maintenance and cybersecurity support,” explains PULSEC COO Dalibor Ratković in this interview for CorD Magazine.
The PULSEC Group specialises in cybersecurity services. What are all the services that you offer and what reflects their importance?
— The digitalisation of business has created space to improve the user experience, shaped new business models and simplified communications and procedures. However, becoming reliant on new technologies has also created room for malicious activities, which can have a huge negative impact on work and reputation. Companies, industrial systems, institutions and organisations are becoming increasingly aware of the perils and see the protecting of their resources as an imperative. Their IT teams need partners that will identify all weak points in their system, propose solutions and monitor the network 24/7/365. And it is here that PULSEC appears on the scene, as an expert company, with its PULSOC Security Operations Centre. Our engineers, as top experts with more than 350 certificates, assess the specific needs of each client and provide solution integration services and the latest technologies, alongside continuous monitoring, maintenance and cybersecurity support.
Our clients receive full support at every step of planning their cyber protection and in complying with increasingly stringent regulations
Our clients receive full support at every step of planning their cyber protection and in complying with increasingly stringent regulations. They can take advantage of a team that brings a strategic approach and suggests the best solutions. And that team is always present and available in the case an incident occurs.
Your Security Operation Centre recently received SOC 2 Type 1 certification. What does that certificate say about your business?
— The PULSOC (Security Operation Centre) supervises clients’ systems and responds to potential cyber threats from Belgrade, Banja Luka and Vienna. Our SOC facilities operate in accordance with clearly prescribed procedures. Possessing a SOC 2 Type 1 certificate provides clients with positive feedback on data processing security, availability and integrity, in confidentiality and privacy. These are all principles that render us a proven partner and an essential link in the fight against malicious individuals and their activities. That’s why we’re extremely proud of the fact that our organisation and work procedures satisfy the very stringent requirements needed to receive this type of certificate. This simultaneously also sends a clear message to clients about the way we approach our work and signals that they are in safe hands.
Do your plans for 2024 include entering new markets?
— As a company, PULSEC has already realised a significant global presence. Our clients come from EU, North America and GCC countries. In accordance with current demands, the global market has become the primary focus and key point of further development for our company in 2024. Through our work to date, we’ve demonstrated our expertise, our approach that’s aligned with the most stringent standards, and our readiness to conquer new markets at the global level. In accordance with plans, expanding to new markets will require that we expand our capacities and open new SOC centres in different countries