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The latest generation of mobile and e-banking in NLB Bank

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NLB Bank enabled its clients to use the latest e-banking and m-banking platforms

The improved, easy to use e-banking and mobile banking services of NLB Banka, created in accordance with the highest standards in the banking industry, offer numerous benefits for the clients.

They can among other things, to monitor the balance in their accounts, pay their bills, manage debit and credit cards, check their loans and deposits, exchange currency at a more favourable rate, any time and from any place.

Direct communication with the bank through all the communication channels is now just a click away from the clients, as well as current offers of products and services they can submit a request or inquiry via electronic and mobile banking.

In addition to the improved electronic and mobile banking platforms, NLB Banka also offered Instant Transfer, a service that enables them to pay up to 300,000 dinars in real-time, every day of the year, any time of the day and night.

Branko Greganović, CEO NLB Banka Beograd said “The digitization is the future that has already happened, and only the institutions that understand that investing in digital communication is an imperative for their business can count on the satisfaction and confidence of their clients.

First e-banking and later the mobile banking has pushed out counters and forms, and if we have in mind simple and more comfortable digital services, with the increased security of their usage, the fact that the number of clients who cooperate with their bank without entering the branch is increasing is not a surprise.

Instant payments, which Serbia has introduced among the first countries in Europe, is a big step towards even better customer experience, and at this point, the banking system we knew some ten years ago, doesn’t exist any more. The accelerated process of digitization in all segments, especially in the domain of eGovernment, contributes to the further development of digital services for the client.”

 

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