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Comtrade System Integration

AI in Practice

How Comtrade System Integration Uses Artificial Intelligence to Enhance Business Operations

Artificial intelligence is becoming a key driver of change in modern business. At Comtrade System Integration, we have recognised this transformation and set a clear strategic direction towards implementing AI solutions that enhance internal processes and add value for our clients.

We are focused on developing sophisticated AI assistants that perform complex tasks, provide proactive support, and function as a network of specialised agents. Our solutions learn from user behaviour, understand roles and work contexts, and enable intelligent assistance in real-time – from meeting preparation and sales activities to analysing market trends.

Technologically, we rely on a modular approach: we create reusable components, ensure flexibility in infrastructure choices (cloud, on-premise, opensource), and set high standards for security and ethical use of AI. Our goal is simple – a balance between innovation and tangible value for users.

One of our most successful AI implementations is OfferGuard, a tool developed precisely with this aim in mind.

In the business world, preparing and reviewing technical and commercial proposals often involves lengthy processes prone to errors. This is where OfferGuard comes in – an AI tool that automates and optimises this process.

Our mission is clear – to free employees from routine tasks and allow them to focus on strategic goals

Using large language models (LLMs), OfferGuard thoroughly analyses documents and checks them against predefined criteria. Proposals are sent via Microsoft Teams, where OfferGuard performs an automatic inspection of the content and returns clear comments and recommendations to users – all within minutes.

Unlike traditional chatbots, Offer- Guard operates as an autonomous agent: it receives a task, processes it in the background, and delivers results without the need for constant interaction. This significantly saves employees’ time while maintaining high standards of accuracy. Technically, the tool is integrated with Teams via the Azure platform, and the two-phase analysis process – initial scanning and detailed verification – ensures reliable identification of issues. Although currently focused on commercial proposals, OfferGuard’s flexible architecture allows it to be applied to other document types, including contracts and technical documentation.

AI AS A STRATEGIC ADVANTAGE

OfferGuard is just part of the broader AI initiative at Comtrade System Integration. Plans are in place for tools to automate HR processes, transcribe and summarise meetings, and systems for tracking and analysing market opportunities. Our mission is clear – to free employees from routine tasks and allow them to focus on strategic goals. We believe that companies that effectively implement AI into their processes will gain a significant competitive advantage, and our goal is to be the drivers and leaders of this transformation.

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