Sitemap

Nebojša Jovanović, President of the FIC Digital and Marija Đinđić, Vice President of the FIC Digital

Together We Can Achieve More

– Nebojša Jovanović, President of the FIC Digital & E-Commerce Committee (Raiffeisen Bank JSC Belgrade);
– Marija Đinđić, Vice President of the FIC Digital & E-Commerce Committee (OTP Osiguranje a.d.o. Beograd)

Great progress has been achieved in the previous period when it comes to creating conditions for the further digitalisation of the economy and the public sector. This encourages all state institutions to be ready to continue in that spirit in the period ahead

It was on 4th June 2020 that the Government of Serbia adopted its Programme for the Development of E-Government 2020-2022, as well as the Action Plan for its implementation. The adoption of this very important plan came at the right juncture – just when the whole world was confronting the pandemic caused by the COVID-19 virus.

In a situation during which the whole world suddenly began adapting to the newly emerged situation and turning towards e-commerce, in response to a completely change in the way we’d lived and done business until then, many positive changes also occurred in Serbia. Larger numbers of citizens began using the services of the E-government portal (eUprava), numerous new services were developed, and administrative paperwork that used to require waiting in line has never been faster or more accessible.

We are witnessing significant progress in the area of the legal framework that enables the further digitalisation of financial services, through a series of decisions that have been prescribed in the previous period by the National Bank of Serbia, as the regulator. Thus, apart from the possibility of identifying private individuals by video, the extension of the relevant Decision has also recently made it possible to identify registered entities. Moreover, through the national IPS (Instant Payment System) using the QR code, the possibility of paying monthly bills and making purchases at retail outlets and online stores have been made extremely simple.

There is, however, significant room for improvement, especially in terms of the speed of changes to the regulatory framework. For example, it is necessary to finalise by-laws that more precisely regulate the use of electronic signatures.

Cooperation between the business sector and the Government could provide great expertise in optimising e-business and impact on accelerating the implementation of key points necessary for unhindered operations

Cooperation between the business sector and the Government could provide great expertise in optimising e-business. One example is the recently launched initiative for the digitisation of promissory notes.

Moreover, another important initiative is the one to establish a system for digitally identifying citizens at the state level. In practise, this means that every registered business that is obliged to implement the Law on the Prevention of Money Laundering and the Financing of Terrorism can access this database and check a potential client, in order to establish a business relationship in a secure and legally appropriate way. Its introduction represents one of the key preconditions for the further development of digital operations over the medium term.

Progress has been achieved in ensuring the more efficient use of the E-government (eUprava) portal in such a way that the portal has been optimised for mobile phones and tablets. One of the key steps in the period ahead will be to enable exchanges of data on tax and utility obligations of clients, primarily between the Tax Administration and financial institutions, but also between companies from other industries. In this way, through the use of advanced, centralised databases, an automatic verification system could be established to verify, for example, level of income and regularity in servicing tax obligations, which would ultimately enable the full digitalisation of the purchase of credit products by citizens, eliminating the need for paper documents.

It is likewise necessary to accelerate the process of introducing E-government to sectors of the tax administration.

Predrag Mihajlović, Executive Board President And CEO At OTP Banka Srbija

High-end, Trustworthy And Reliable

We create value through our distinctive approach, which places the client at the centre of everything we do at OTP banka. Whether providing capital...

Aleksandar Ljubić, Executive Director Of The Foreign Investors Council Of Serbia

We’ve Yet To See The Full Benefit Of Digitalisation In The Insurance Sector

The Foreign Investors Council of Serbia has a multitude of ideas on how to continue the wave of digitalisation and render numerous financial sector...

French-Serbian Chamber Of Commerce Hosts Gala Evening

Last night, the French-Serbian Chamber of Commerce held a traditional #Gala evening for its member companies, partners and friends of the Chamber. This year's...

Iva Terzic, OTP Banka Srbija

The Importance Of Lifelong Learning And Development In Today’s Business Environment

Learning is a process that continues from the very moment of a person’s birth. It is for this reason that many view this process...

Serbia And Hungary Sign Agreement On Border Control

The Agreement between the governments of Serbia and Hungary regulating border control in road, rail and water transport was...

Reception On The Occasion Of 140 Years Of Friendly Relations Between Japan And Serbia

Ambassador of Japan in Serbia H.E. Katsumata Takahiko hosted a reception in his residence to mark the 140th anniversary...

Nikola Jokic And Nuggets Agree On Historic 5-year Extension

Nikola Jokic has gone from draft pick No. 41, to two-time MVP, and now the holder of the largest...

EU Agrees On Rules To Tame Crypto Market

The European Union has agreed on ground-breaking rules for regulating crypto assets, EU lawmakers said on Thursday, as the...

EU To Extend Digital Covid Certificate For Travel Until June 2023

As the current EU Digital Covid Certificate rules are set to expire on 30 June, the Committee on Civil...