2nd KAIZEN Congress Serbia

24-25 Sep 2018

The second KAIZEN™ Congress Serbia, scheduled for 24 and 25 September at the Crowne Plaza Hotel in Belgrade, will look for a way for better cooperation between Serbian and Japanese business, and an answer to the question of whether Serbia can become an economic tiger in this part of the world.

KAIZEN™ is a Japanese business philosophy based on continuous improvement and everyday small steps made by all participants in the business process. KAIZEN originates from the Japanese word kai, which means change and zen that means to improve. It has spread from Japan to the whole world, and today it is one of the leading models for improving business processes.

The second KAIZEN™ congress, which will gather more than 300 participants, will have five panels where 33 speakers, exclusively practitioners, will discuss the following topics: can Japanese investments be increased in Serbia; how can Serbians be more efficient than the Japanese; will Serbia have to import labour; will robots replace people in business operations?

Speakers at the congress will include the adviser to the Embassy of Japan in Belgrade, Tecuja Cubota, General Manager of Mitsubishi Corporation Office in Serbia, Naoki Tsukada, General Manager of the Itochu Corporation in Belgrade, Shigeo Hashimoto, and other connoisseurs of the KAIZEN approach and of business process improvement in companies.

The two-day congress consists of a working part in which five panels will be held, while the second day is reserved for a so-called Gemba Walk (gemba – a place where value is created) with a visit to two factories that apply KAIZEN™, Tarkett in Backa Palanka and Henkel in Krusevac.

The Second Kaizen™ Congress in Serbia is organized by the Kaizen Institute Serbia and the Japanese Business Alliance in Serbia (JBAS).