The Lean Six Sigma technique is today the most significant method – not only in manufacturing, but also in service organisations. When a company starts using the Lean Six Sigma approach, apart from experiencing significant economic effects, the organisation also begins to “think”
We need huge energy to achieve balance in our life nowadays. Employees should always be treated beyond the work environment alone, and the goal is to provide them with the opportunity to fully enjoy the most significant moments in their life, advises CEO Kruna Gavović.
Both small and large companies are struggling to survive in these difficult, uncertain times. What would you advise they do in order to improve their market position, reduce costs and improve quality controls?
I always recommend the use of proven methods, such as standards (ISO 9001 and other) and techniques like Lean Six Sigma. It is important to emphasise that these methods should be used in an essential way – systemically bringing order and quality to our business, so we can always be competitive. To skimp the work here or go for the cheapest solution can be counterproductive. At TMS, we help clients to always be more successful.
In terms of cost cutting, Lean Six Sigma is the most significant method – not only in manufacturing, but also in service organisations. When a company starts using the Lean Six Sigma approach, in addition to significant economic effects, the organisation also begins to “think”, which is very important for the managers, who are then also relieved of a large burden of operational work.
The Family Friendly Enterprise (FFE) is the bestknown concept to achieve a work-life balance
Many companies view their employees exclusively as a human resource, and not as social creatures and emotional beings. How can that be changed? How can women be helped when it comes to more easily harmonising their work and family responsibilities?
We need huge energy to achieve balance in our life nowadays. The need for a work-life balance doesn’t only affect women, but also men. The biggest challenge for every employee is balancing their career, family, free time and social life. An imbalance may affect both the employees and the companies they work for. Unbalanced work leads to higher stress-related health problems, lower productivity and increased staff turnover.
Employees should always be treated beyond just the work environment and the goal is to provide them with the opportunity to fully enjoy the most significant moments in their life. It is very important to work within an organisation that creates an environment that supports parents through flexible working hours, work reintegration plans after childbirth etc. The employees are crucial for work processes and long-term success of a company. The Family Friendly Enterprise (FFE) is the best-known concept for achieving a work-life balance.
You learn constantly, as someone who believes in education and lifelong learning. Do you give the same advice to your daughter: to believe in herself and work on herself?
One role in my life is eternal and essential – to be a mother. My daughter is very curios. She likes to read books and is doing great in mathematics and art, despite only being five years old. But apart from all that, her charisma, sense of humour and persistance are her most notable qualities. I’m not an ambitious parent. It is primarily important to me that my daughter is happy, loved and healthy. I try to teach her to maintain her sense of empathy, to rationalise her expectations, block sources of negative energy and learn how to become a good listener. I’m there to support her on the life path she chooses. And considering her personality, I can be proud to be her mother.