winsedswiss: world institute of service education

– lifelong learning as the key to career success

Traditional concepts of education around the world are increasingly giving way to ‘lifelong learning’ as a model that provides professional development and acquisition of skills needed in the labor market of the future, through various stages of life. Dual models of education as well as applied knowledge are becoming a comparative advantage and a key link in the career development of professionals who are valued and sought after by all industries. Starting from the goal of education tailored to today, Swiss educational group winsedswiss (World Institute of Service Education), brings to our market such an approach to education. Lifelong learning programs for everyone - from kindergarten through University, and the development of all profiles of employed professionals, are part of the overall learning offer, which is now available in Serbia as well.

ERI by winsedswiss

– Finnish program for children, because education begins at the earliest age

The concept of lifelong education at winsedswiss begins with the program of the first Finnish extended daycare in Belgrade, intended for children from 7 to 11 years. This educational center brings a Finnish teaching methodology based on interactive, experiential work with children through activities that in a fun way contribute to the cognitive development of the child, development of critical thinking, creativity and leadership skills.

The program is designed to support the education that children receive in the family and to complete their formal education by learning through play, exploration, socializing and fun. Assistance with homework, corrective learning, practical exercises, monitoring the individual progress, as well as a highly qualified staff, make ERI Education Center unique in our market

Address: Matije Gupca 38, Rakovica | Phone: 062- 803 1224 | Email:

Address: Matije Gupca 38, Rakovica
Phone: 062- 803 1224

Performance and Customr Experience (pCX)

– postgraduate studiese

Throughout the chain of educational centers, winsedswiss focuses on providing quality services where the key to success is direct collaboration with the client and where the client’s experience is as important as the product and service they receive. Postgraduate studies in the field of Customer Experience Management are intended for all those professionals who want to improve their knowledge and skills through mastering trends and best practices in the service industry.

The studies are intended for all profiles of professionals and managers from the Customer Experience sector, call center managers, executive directors and senior management, professionals in the field of marketing and human resources, as well as business owners which all have in common - a great user experience

The program is divided into 15 modules, lasting seven months with over 200 hours of training, after which participants will earn a professional diploma issued by winsedswiss Education Group and EHL Advisory Services.

Ohma by winsedswiss

– education according to the programs from the most prestigious schools for hospitality and catering

ohma by winsedswiss, Educational Academy for Management in Hospitality accepted its first generation of students, who will acquire knowledge and skills over the next 18 months according to an exclusive Swiss dual model of education. For the first time in our country, the future professionals will study according to the program of the most prestigious hospitality education institution in the world, the famous - École hôtelière de Lausanne (EHL).
In addition to the training model that guarantees education in accordance with the highest global standards in this industry, at the end of the program, graduates of Ohma Academy will obtain the prestigious VET by EHL professional diploma, which will enable them to open doors to the global hotel industry.

A perfect balance of theory and practice in the real work environment awaits them at their future work places. Internship programs at the best hotels and hospitality companies in Serbia and the region will enable participants to acquire the necessary competencies during their studies. This will give graduates a comparative advantage in the labor market.
Four different study programs are available - Culinary, Room division, Hotel administration and Food & Beverage services, after which attendees will obtain internationally recognized diplomas from each of the programs. The programs are divided into three levels - and each of them lasts 6 months. Upon completion of 18 months of intensive theoretical and practical training, all those who successfully complete these programs will have the necessary competencies to take up professional position in hospitality industry, not only in Serbia but anywhere in the world

ERI by winsedswiss

– Finnish program for children, because education begins at the earliest age

Knowledge and professional skills are the most important resource and comparative advantage in the labor market, but winsedswiss goes a step further - in addition to educational centers and paid internship programs, we provide young people with the opportunity to become part of our Talent Hub and connect with employers in the hospitality and other industries that are searching for highly qualified candidates. The Talent Hub is a niche recruitment platform which offers a wide range of career development opportunities both at home and abroad.

In addition to providing job seekers with the opportunity to present their competencies to reputable companies in the field of hospitality and retail, winsedswiss Talent provides young people and all those who want to advance in their careers, with a unique experience of additional training through webinars and mentorship program led by proven professionals, as well as counseling, career guidance and professional retraining services. Through professional guidance throughout the entire application process, our candidates acquire the necessary skills to present themselves to future employers in the right way

Additionally, for companies looking for the most qualified staff on the market, winsedswiss Talent provides professional recruitment and support services for finding the right candidates and professional staff. Our team of experts, as well as a wide base of talent, provides employers with the most precise connection with the candidates they need.

We design and deliver high-quality lifelong education from kindergarten to university and beyond!