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NCR Serbia Success Story

U.S.-based NCR Corporation first launched its operations in Serbia in 2011, as a small customer support center with 300 employees. Nine years later, the number of employees has increased more than tenfold, with NCR Serbia today employing around 4,000 people who contribute significantly to NCR’s various development projects

Shaping the future for 135 years, NCR Corporation is the world’s enterprise technology leader for restaurants, retailers and banks, and it stands at the forefront of transactions that run the world around us. The No.1 global POS software provider for retail and hospitality, and the No.1 provider of multi-vendor ATM software, NCR creates software, hardware and services for its clients that run the enterprise from the back office to the front end, and everything in between.

NCR Serbia logo

Long known for manufacturing cash registers and ATMs, NCR is today a leading software- and services-led enterprise provider, offering its clients advanced software solutions and digital connected services. From its early days as the inventor of the paper receipt and mechanical cash register, to its recent software solutions and services, NCR’s success has come as a result of changing the way things are done across the company.

An innovative and proactive approach to doing business enables NCR to always respond to customers’ demands quickly and efficiently. In today’s digital world, digital connected services and digital transformation are among the priorities of NCR’s global strategy for the digitization of business processes.

Headquartered in Atlanta, Georgia, the NCR Corporation has over 34,000 employees in 160 countries, and NCR office in Serbia is among the largest, boasting around 4,000 employees.

Encouraged by the excellent customer dedication and business results of its Serbian employees, the company decided to strengthen its presence in Serbia with the construction of a new state-of-the-art office: the Belgrade campus

NCR has come a long way in Serbia since its beginnings nine years ago, when around 300 employees were mostly providing customer service support to NCR’s clients across the globe. NCR Serbia team was soon recognized as efficient, professional and innovative, and the number of employees has been increasing every year. Business operations at the Serbia office have transformed over these nine years, with Serbia having become a strategic hub for NCR’s further business development and innovation, especially in the area of digital connected services.

NCR’s talented and dedicated Serbia employees provide proactive, remote, multilingual support in 20 different languages, investing their knowledge and creativity to simplify their customers’ operations. Their projects range from software development and programming, via engineering and automation, to Robotic Process Automation (RPA) design.

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Encouraged by the excellent customer dedication and business results of its Serbia employees, the company decided to strengthen its presence in Serbia with the construction of a new state-of-the-art office: the Belgrade campus. This 30,000 squaremeter building is NCR’s biggest campus in Europe, and it reflects the NCR culture as well as its role as a global technology leader. The technologies and standards applied in its construction are the first of their kind in Serbia.

The building holds the LEED Gold certificate, confirming that is efficient, cost-effective and good for both occupants and the environment. The construction of this world-class work environment will be completed in the first half of 2021, when it will serve as a platform for further growth and transformation of NCR’s Serbia team.

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A new state-of-the-art technological campus of the American company NCR has been opened in Belgrade, which will employ more than 5,000 people. The campus spans...

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