Diana Gligorijević, Co-founder, Telegroup

TeleGroup Creates The Future

The TeleGroup system currently covers the markets of Serbia, Bosnia-Herzegovina, Montenegro, Slovenia and Germany, while it is also linked to the markets of the Middle East and Africa via partner companies.

Apart from its core business areas of IT, telecommunications and energy, TeleGroup has also in a big way conquered e-health, solutions and applications for improving health systems, ITS systems for the modernization of traffic & transport, as well as the agritech industry, which will be one of the backbones of TeleGroup’s future development, explains TeleGroup co-owner Diana Gligorijević.

TeleGroup Belgrade was founded in April 2001 and today has been operating successfully on the market of our region for almost 20 years. What did the beginning look like?

TeleGroup doo logo– We started by identifying the needs of our clients, and not what we want to sell to them, and that was a turning point. TeleGroup was indeed created on April 1st 2001, but we are no April Fool’s joke, because over this period of almost 20 years we’ve developed, transformed and positioned ourselves extremely well on the market of the region. We’ve been operating successfully for the past two decades, and we are even doing well under these extraordinary conditions.

Our system is now divided into companies in technological terms, so the part of TeleGroup that was mostly dealing with design and infrastructure construction is now organized in one company, while those who were more involved in IT are in another company, and experts in cyber security and technical security are also specialized in separate companies.

In which industries are you present?

– Alongside the basic IT industry and telecommunications, where we predominantly operate, we have entered the healthcare industry in a big way, especially in the form of various e-health solutions and applications. We are present in the clinical centers of our country, and in Bosnia-Herzegovina, but also in the Clinical Center in Podgorica. I think we made a good decision when we stated five years ago that we would move from health food to a healthy person, as if we had felt that IT, in and of itself, would become an industry that penetrates many other branches of industry. We are also present in the energy sector, which is a sector in which many changes are taking place, and have yet to take place, in terms of new energy sources. We acquired the Greensoft startup from Novi Sad six years ago, which deals with IT in agriculture. This is one of the backbones of our future development when it comes to software engineering.

Digital technologies are the main driver of innovation, but they simultaneously contribute to the collapse of some traditional industries. How much have we been changed by digital technologies?

– Many technological discoveries are still ahead of us, from infrastructure that serves to exchange information around the world, via machines that communicate with each other independently of people, to solutions based on the concepts of artificial intelligence and advanced analytics that should provide us with a more relaxed future in terms of technology and quality of life…

TeleGroup deals seriously with projects that are based on the technologies of the future. We offer a great deal of them to the market, because our innovative offers have been recognized and supported by Horizon 2020 programme, GIZ and UNDP, which provided us with financing for the development of our ideas. Thanks to all this, TeleGroup can approach the global market, and not just the regional or local markets.

You offer customers optimal solutions for connecting, digitizing, automating and protecting all segments of their business. Has that now become particularly prevalent during this time of the pandemic?

– Much of what TeleGroup does at this moment will help in the future, because pressure on health facilities will force healthcare workers to rely more on artificial intelligence and robotics. The absolute imperative of today’s business, and future business, is a safe and healthy working environment. Also heading in that direction is our cooperation with American company Steril-Aire, which is the absolute leader in the development of high performance germicidal UVC solutions for the decontamination of air and solid indoor surfaces.

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