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Aleksandar Spremić, Director, Halcom

Growing Together Withclients

Halcom is a company with a portfolio of advanced solutions that integrates customers, financial institutions and providers of goods and services. Its solutions are used by more than 50 commercial banks, two central banks and clearing houses, as well as about 200,000 companies on seven markets

We are made unique by the concept of multibank operations, which enables companies to use a single application to access all their accounts in different banks using Halcom systems, thereby performing their daily electronic transactions more easily – explains Halcom Director Aleksandar Spremić.

The figures that describe your work are impressive, but your company is much more than that. What is Halcom?

– Our core business, for almost 30 years, has been directed towards the development of software solutions for payment systems and trust services, and our product range thus contains various modalities of electronic banking for corporate clients and private individuals, clearing systems and trust services. Bank users’ expectations are growing year-on-year, and with that banks must respond and offer a comprehensive user experience regardless of the device through which clients will access banking services. Banks constantly invest in the further digitalisation of the processes.

What makes Halcom unique is the concept of multibank operations, but also innovative solutions in the field of trust services and mobile applications. Multibank operations enable companies to use a single application to access all their accounts at various banks using Halcom systems, thus making it easier for them to perform daily electronic transactions.

And as we’ve already mentioned figures, I would like to emphasise that our solutions are used by more than 50 commercial banks, two central banks and clearing houses, as well as about 200,000 companies on seven markets.

Halcom One is a qualified certificate that enables signing and access to portals via a mobile phone app

The Coronavirus pandemic has accelerated the introduction and use of electronic services and the digitalisation of business. Is there no going back to the old ways?

– The pandemic has certainly had an impact on the way business is done, both with us and our clients. Current trends in the direction of digitalisation have only gained even more importance. That’s why Halcom adapted to the new situation, and it was for that very reason that we developed the idea of the Halcom One solution, which is a qualified certificate in the cloud. That certificate enables signing and access to portals via a mobile phone app. Simplicity of use is what makes it unique.

Although you cover two continents, Halcom’s services are localised. Does that mean that you’ve adapted your solutions to every country, every market?

– Halcom comprises a large part of the information infrastructure of the region’s banking sector. Our solutions are adapted to the markets and banks that offer their services to end users. We definitely want to grow and connect geographically with other domestic and foreign companies, and to enable existing clients to continue growing with us.

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