Schenker has a top Head Office in Šimanovci, with multi-user contract logistics warehousing and a Land Terminal for Serbia, while in Inđija it has contract logistics in accordance with the world standard, and it also has a presence at Belgrade Airport, the Port of Belgrade and the customs office’s Belgrade Terminal. The company plans to expand in terms of warehousing capacities and in the land segment
Here we discuss the advancement of the company’s operations, the development of its digital products and services, preserving its position among the world’s top logistics operators, the scope of its international transport network, the company’s potential and challenges, but also the future of logistics and plans, with Schenker Managing Director Saša Baleta.
It was in May of this year that Schenker d.o.o. celebrated two decades of operations in Serbia. Have you been operating in accordance with the same principles and quality system as DB Schenker’s worldwide network throughout all these years?
Schenker AG and all of our companies in the system provide services that are monitored using KPI methodology. Our company’s greatest strength is people, investing in education and the generally accelerated digitalisation of our operations as a whole (cooperation with clients and suppliers via platforms).
Schenker invests huge sums globally in sustainable operations, new propulsion technologies and solutions (Volocopter, warehousing logistics) in order to maintain its position among the world’s top logistics operators and to advance even further. We want to be BiggerBetterFaster and to continue a tradition that dates back 150 years. We are this year celebrating 150 years of the company’s existence and hope for another 150.
You are in a position to offer your clients services that it’s tough for the competition to rival. Is that precisely why your position on the Serbian market is constantly strengthening?
Yes! We have become the market leader in the ocean transport segment and strengthened our cooperation in contract logistics with the most demanding partners. The greatest strength of the entire company in Europe is the Land segment, where we rank as the number one corporation, with 720 branches.
We hold a place among the top five logistics operators in Serbia in terms of range of services and turnover and profit, with a continuous plan for further growth
Our clients can rely on the abundance and precision of those transports, as well as on the stability of the cooperation that we provide. We hold a place among the top five logistics operators in Serbia in terms of range of services and turnover and profit, with a continuous plan for further growth.
What kind of role do modern technologies play in your work? How is digitalisation implemented in your services?
Integrated tools are used throughout Schenker AG – both internal and external (tracking transports on Ocean, Air, Land… activities, shipments, finances, timetables and communication with clients etc.). Serving as an example of that is 4.0, with which we want to improve operations and life by shaping the way our world connects. In order for us to achieve this ambitious goal, we work consistently to expand our range of digital products and services and thereby further advance our business activities. Whether transporting by land, air or water, DB Schenker’s new Connect 4.0 platform enables clients to quickly and affordably ship their shipments online. Business users can easily access the company’s international shipping network online and send shipments using any mode of transport. The new Connect 4.0 is the latest online platform that makes professional logistics simpler than it’s ever been before. Furthermore, it offers instant information on pricing and scheduling, as well as easy tracking. This renders the shopping experience known from the B2C sector available to the field of professional B2B logistics. The new booking interface will be particularly beneficial for small and medium-sized customers seeking fast and simple solutions.