Ever since the 2008 opening of the Trigano family’s first Mama Shelter in the east of Paris, its completely new concept of hospitality for modern travellers has been developed and perfected. The group currently has a total of 677 rooms, six restaurants and around 450 employees across three countries and six cities, including Belgrade
The secret of the success of Belgrade’s most famous “shelter”, which has welcomed more than a million guests over the last four years, can be found in each of its 125 vibrant, colourful and luxurious rooms designed by the famous Jalil Amor, in its superb cuisine and even more perfect service, in the performances of the best DJs and in its views of the most beautiful sunset in Belgrade.
Still, Mama Shelter Belgrade General Manager Dejan Majić believes that the decisive factor ensuring uniqueness is the fact that they give their all to make sure their guests feel at home.
Apart from its superior service, the Mama Shelter hotel brand is characterised by its original, eccentric design, casual chic look and French charm, which is “spiced up” here with our own Belgrade spirit. What else makes Mama Shelter special?
– Although I would add that we’re also renowned for our excellent cuisine and performances of the best Belgrade DJs, I would like to believe that our uniqueness comes from our sincere love for the work, the idea to ensure every guest of our hotel or restaurant really feels like they are at home or visiting their favourite neighbourhood, but with a view of the most beautiful sunset in Belgrade.
Guests from within the country, but also foreign visitors, choose us because of our energy, hospitality and subtle shift from classical hotels and restaurants
We know how difficult it is to find a room available at your place, but also a free table at the restaurant, and that’s been the case from the very beginning. Who are your guests and why do they choose Mama Shelter specifically?
– Guests from within the country, but also foreign visitors, choose us because of our energy, hospitality and subtle shift from classical hotels and restaurants. I can state unreservedly that Mama Shelter Belgrade is a mini-Europe. I think that our fellow Belgraders like that tone; that they have the impression of being somewhere in Europe when they come to our place. That’s also recognised by foreigners, while they also have the opportunity to see and familiarise themselves with the local population. I think it’s the fusion of Europe and Belgrade at Mama Belgrade that has enticed more than a million visitors over the past four years.
Considering that Mama Shelter has become a respected brand of the Accor Group portfolio, is the group considering bringing other Accor hotel brands to Serbia?
– Yes, yes, we are really strongly considering bringing other Accor hotels to Serbia. I think we’ve helped a lot in that sense, as we’ve shown that Belgrade and Serbia are on the map of destinations that must be included in the Accor Group’s future hotel investments. Some projects are already in the final realisation phase, while the plan for the next few years also includes several other significant projects from our group, and they aren’t only in Belgrade, but rather nationwide across Serbia.