Sitemap

Stevan Gadol, Director At Ferry Agent d.o.o.

Responsibility & Efficiency Lead To Success

Ferry Agent is a specialised road haulage company from Serbia. Alongside freight forwarding, it offers clients warehousing services for all types of goods, customs brokerage and clearance of goods within 24 hours of the arrival of a shipment in Belgrade

Our clients have information about the movement of consignments at any moment and know when goods will arrive at their destination. It is important to us that they feel secure in working with us, because that sets us apart from the competition and gives us an advantage

You are focused on the demanding UK market, where you have operated since the company’s establishment. How have you managed to achieve a leading position in less than 10 years?

– We achieved a leadership position by approaching each client with the same attention and energy, not differentiating in any way between small and big clients. Both are equally important to us. In addition to that, I think that the responsibility we show in our work, which is our basic principle, has also set us apart from others and brought us great results. This means that each client received from us everything that we promised and that we have fulfilled every contractual demand, even if that came at our own expense.

Client satisfaction has always been our top priority. The slogan “the client is always right” has been our guiding star and that’s why our clients have always shown trust in us, returned and served as the best recommendation for our dedicated work. It will seem unbelievable to some that we have achieved this great success with almost no marketing base, rather only thanks to dedicated work and the recommendations of satisfied clients.

We have become members of the British-Serbian Chamber of Commerce, while the Chamber of Commerce & Industry of Serbia has included us in the club of successful small and medium-sized enterprises in Serbia, which – alongside satisfied clients – is another indicator of the quality of our work

You organise the transportation of all types of goods, from deep-frozen foods requiring a special temperature regime, through excisable and perishable goods, to ordinary commercial products. How long are your transit periods and delivery times?

– Yes, you’re right. We organise transports of a wide range of goods, just as you stated. We always strive to utilise the best logistics solution to provide the shortest possible transit period for each client. For partial truckload (PTL) and groupage services, we organise three to five departures on a weekly basis, with a delivery deadline of up to seven days, which represents an extremely short transit period. For full truckload (FTL) services, the transit period is up to five days, and on average we deliver goods from the UK within a deadline of five to seven working days.

Can your customers also count on the warehousing and customs clearance of goods?

– Yes. We have leased/service warehouse space in London, as well as at “Kvantaš”, near the Belgrade Terminal, which we use for the needs of clients who don’t have their own warehouse facilities. We also provide brokerage services in customs procedures for clients who need customs clearances for their goods. We perform both activities as an inclusive service, and as part of our overall logistics services.

Are there any other advantages that provide clients with additional security when transporting goods?

– We have a haulage liability insurance policy, so our clients are additionally insured, without any additional costs, against any possible shortcoming that might arise from our side. We assume direct communication with suppliers and customers in the organisation of transport, so in this way, we unburden the client of the need for additional communication and also ease our own work.

More...

Delta Holding’s Business In The First Half Of 2020

2,7 billion dinars EBITDA, 9.3% more than in 2019 In the first half of 2020 Delta Holding business system managed to save employees’ health...

OTP Banka Has Enabled Payments With Apple Pay

Starting from 21 July 2020, OTP banka Srbija, with the support of Mastercard, has enabled its clients to pay with Apple Pay-a. With greater security,...

Bambi Donated More Than 30 Million Dinars In Response To Coronavirus

Since the beginning of the crisis caused by the coronavirus epidemic in Serbia, Bambi has donated more than 30 million dinars for more than...

First Ever Loan Under EaSI Funded Instrument Signed In Serbia

• €10 million envisaged to support some 4 000 micro-enterprises under the EU Programme for Employment and Social Innovation (EaSI) Funded Instrument. • This is...

News

Italy Sends Serbia The Medical Team To Help Fight COVID19

The Italian Embassy in Belgrade announces that a six-member medical team has arrived in Serbia: two anesthesiologists, one emergency...

Farewell Visit Of The Ambassador Of Israel To Serbia

Prime Minister Ana Brnabic met with Ambassador of Israel to Serbia Alona Fisher Kamm and on that occasion pointed...

Air Serbia Introduces New Measures Due To Coronavirus

Due to the coronavirus pandemic, Air Serbia re-introduced flight bans and travel restrictions and is forced to further adjust...

Montenegro Building Hydroelectric Power Plant Without Asking Serbia For Permission

The state of Montenegro, judging by the 2020 Concession Plan for the use of watercourses to develop hydroelectric power...

EU Donates €16m For Water Transport Projects

The European Commission approved non-repayable funds in the amount of €16 million for financing projects in the field of...

Italy Sends Serbia The Medical Team To Help Fight COVID19

The Italian Embassy in Belgrade announces that a six-member medical team has arrived in Serbia: two anesthesiologists, one emergency...

Farewell Visit Of The Ambassador Of Israel To Serbia

Prime Minister Ana Brnabic met with Ambassador of Israel to Serbia Alona Fisher Kamm and on that occasion pointed...

Air Serbia Introduces New Measures Due To Coronavirus

Due to the coronavirus pandemic, Air Serbia re-introduced flight bans and travel restrictions and is forced to further adjust...

EU Donates €16m For Water Transport Projects

The European Commission approved non-repayable funds in the amount of €16 million for financing projects in the field of...

Serbia Introduces New Measures To Curb Coronavirus

At the suggestion of the COVID-19 Crisis Response Team, the Serbian government is introducing new measures regarding the prevention...