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Zoran Došlić, Executive Director, Coming Computer Engineering

Cloud Services Expanding

Company COMING – Computer Engineering is a leading ICT company in Serbia and the region. It builds upon its position through its business successes and the trust of clients, through the strength of its experience and the desire to be leaders in the technologies that drive the business world

Thanks to cloud technology, last year we helped numerous companies implement the accelerated introduction and adaptation of ERP solutions to their processes. Our cloud data centres have platforms for the two most commonly used systems – SAP and Microsoft Business Central – explains Coming Executive Director Zoran Došlić.

Will working from home become more commonplace?

After more than a year, I think it is clear that the different way of life and altered business habits will not return to the old ways. Necessity forced us to learn to work from our homes and to introduce new management methods. After the pandemic abates, our company will work in a combined regime, which I consider as being a winning model for the future. I also believe that the digitalisation trend will continue in areas that didn’t have an urgent need for that. And thus work from home will also become more commonplace in the majority of organisations.

What is the financial benefit of working from home and is it cheaper to rent physical space or invest in reliable cloud services?

Space is more expensive than investing in an IT system that enables reliable work from home and, after last year’s experience, it’s no longer necessary for us to explain the cost effectiveness of cloud services to potential users – they’ve realised that experientially. Cloud services are now used and paid for monthly, like electricity or the internet. The speed of implementing solutions in this form and their availability without investment have a decisive impact on potential users never contacting us again.

And I’m particularly delighted about the change of attitude among the managers with whom we converse, which leads to general progress.

ERP is essential for all mediumsized and large companies, but also more advanced small ones, to manage and control resources

What tools will be essential for work from home?

The most important thing for working from home is primarily reliable IT infrastructure. Apart from protection against hacker attacks, it is essential to implement solutions for the control of IT administrators who access our systems remotely – whether that relates to internal or outsourced resources. Basic applications for remote access should definitely be enabled, then a platform for collaboration should be chosen that is reliable, secure and easy for everyone to use.

ERP is essential for all medium-sized and large companies, but also more advanced small ones, in order for them to manage and control resources. It seems that many companies that delayed the implementation of ERP last year, after switching to the “COVID regime”, decided to urgently address its introduction.

How will we manage documentation and how will we sign contracts remotely?

The director of one international financial institution told me in mid-2020 that the first problem he faced at the beginning of the pandemic was the postman. He realised that the jobs worth millions that he’s leading are also dependent on receiving part of the documentation that postmen bring every day. He organised the duty himself, scanning documents and sending them to the competent services by email. It soon became clear that it would be impossible to track and control the huge number of documents circulating between the competent services.

We helped them with the introducing of a DMS (Document Management System) solution that brings order to an archive or office and is adapted to specific processes. It is evident that electronic documents are being used more, and I’ve noticed that the state has also accelerated procedures for the further regulating and standardising of this area.

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