Speed, sustainability and growth are supported by technological innovations
This headline recently emerged from a Bloomberg interview with Matko Katanec, Wolt Regional Director for CEE (encompassing eight countries that include, apart from Serbia, Poland, Austria, Czechia, Slovakia, Hungary, Slovenia and Croatia).
In this world of rapid changes and technological innovations, Wolt is a company that distinguishes itself as a leader in the food delivery industry that continues to grow and innovate, supporting both local communities and the international market in the process. Katanec notes that Wolt is responding successfully to changes in consumer habits that have been driven by digitalisation, climate change and geopolitical challenges. A particularly interesting fact is that Wolt uses bicycles to carry out its deliveries, thus helping to make cities more environmentally friendly places to live. Digital platforms like Wolt are becoming increasingly important in the everyday lives of consumers, enabling them to save time and receive products at their door in just 30 minutes. The growing demand for these services is a clear indicator that the future of retail is digital.
“Wolt successfully combines technological innovations, the flexibility of its work model and sustainable practices in order to remain relevant and competitive on the market. Alongside operational transparency, particularly with regard to the use of artificial intelligence, Wolt is also setting new standards in the delivery industry and was the first player in this industry to publish an Algorithmic Transparency report, for the third consecutive year,” concludes Katanec.