EKO Serbia remains committed to investment-driven growth, financial stability and customer-oriented innovation
Looking ahead, our commitment to modernisation, quality and sustainability will ensure that EKO Serbia remains a trusted partner of consumers and businesses for years to come ~ Stamatelopoulos Theodoros.
What began as the vision of a developing company has now become a reality: EKO Serbia is today synonymous with reliability and quality. Would you agree that this has been achieved through continuous investment in new services, both then and now?
— Absolutely! From the very beginning, our vision has been to establish EKO Serbia as a trusted leader in the fuel industry, known for quality, reliability and innovation. This has been achieved through strategic investments in infrastructure, customer service expansion and modernisation projects, enabling us to evolve with market demands while maintaining our core values.
A key focus of our investment strategy is the rebranding and modernisation of our petrol stations, transforming them from traditional fuelling points into comprehensive service hubs. We are additionally continuing to enhance our premium fuel offerings, car wash facilities and EKO Smile loyalty programme, ensuring that every visit provides our customers with added value.
Is tracking consumer habits key to redefining the concept of filling stations? Today’s consumers expect EV chargers and new services like parcel lockers, rest areas, cafés, restaurants etc. How is EKO Serbia responding to these evolving demands?
— Understanding and adapting to consumer behaviour is essential for today’s dynamic market. Customers now expect convenience, efficiency and a more holistic service offering, which is why EKO Serbia is investing in redefining the petrol station experience.
We have introduced EV charging services at five sites, with two more set to launch soon, aligning with the global transition towards sustainable mobility. Additionally, parcel lockers allow customers to easily send and receive packages, providing an added level of convenience.
A major part of our transformation is the expansion of the gastro minimarket concept, featuring Kalypso Café, which brings a premium food and beverage experience to our stations. EKO petrol stations have become destinations where travellers can relax, refuel and refresh before continuing their journey.
Your goals include expanding your market presence, diversifying revenue sources, creating sustainable value and carefully managing risks. Is achieving a AAA credit rating also among your key objectives?
— Achieving a AAA credit rating is a significant milestone for EKO Serbia, and we are proud to have earned this recognition. It reflects our strong financial position, operational efficiency and commitment to long-term sustainable growth.
We focus on ensuring long-term profitability through prudent financial management, operational efficiency and strategic investments. By maintaining strong financial discipline, optimising costs and diversifying revenue streams, we enhance our resilience on an ever-changing market.
As part of our green economy vision, we are advancing the installation of PV panels across seven petrol stations and at our head office. We laid the groundwork for implementation back in 2024, and in 2025 we aim to begin installations, prioritising high-energy-consumption locations. This initiative will reduce our environmental footprint while delivering economic benefits.
Beyond our financial performance, we are investing in sustainability and community engagement. This includes environmentally friendly initiatives, energy- efficient infrastructure and CSR programmes that benefit local communities. By maintaining this strategic balance, EKO Serbia continues to build a resilient, future-ready company that thrives in a business landscape that’s evolving constantly.
