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Serbian Open eXchange (SOX):

Tomorrow, Today

SOX, as the critical ICT infrastructure in Serbia, has to stay ahead of any threats. Together with our partner Developico, we developed a software solution for network telemetry. This is a story of success, hard work, product development, and great honour

X-Ray or FLIR – Thermal Night Vision

Using InSight, we changed the way we look at internet traffic altogether. Having learned the amount and distribution of our internet traffic, we decided to completely change the way we design our network. More importantly, we immediately gained security and scalability.

As we delved deeper into the world of telemetry, both we and Developico discovered “just how deep the rabbit hole goes” and literally felt like Alice in Wonderland.

A whole new world of opportunity emerged. While some were more inclined towards comparing it with the invention of X-Ray technology, others leaned towards night vision cameras. Both comparisons emphasized that our tool, InSight, provided us with a completely new perspective into what is normally left unseen. Not because we didn’t want to see traffic details, but because we lacked the proper tool to perform the analysis.

Beyond the Realm of Possibility

Eventually, we came to think of our InSight tool results as blood test results—giving us strong indications of network health while also providing a guideline for where to look or test next.

As with any health assessment, you need an expert to give meaning to the data. That’s why we decided to incorporate all our combined experience and knowledge into the InSight tool, further enriching it with ML/AI features. This takes the tool beyond the realm of possibilities and into uncharted territory.

No human could analyze such large datasets or identify irregularities and opportunities by examining graphical traffic patterns alone. That’s where ML and AI assist.

Eyes Wide Open

Today, we understand that if one so much as blinks (in an internet network), someone will try to enter the network, someone will try to read your data, and someone will try to steal something from you. And usually, they steal your serenity.

Using the InSight tool, we now:
• Feel safer.
• Know much more about our internet traffic.
• Understand normal and safe traffic patterns.
• Protect what matters.
• Have ML/AI forces working for us.
• Plan future network expansions more easily.

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