M&M Militzer & Münch Serbia has been expanding its market share year after year by providing reliable and efficient services tailored to the evolving needs of the market, explains CEO Filip Simović
This company initially began dealing with road transport, before quickly expanding into air and rail transport, alongside warehousing and supply chain management. Its focus shifted recently towards specialised services for the automotive industry, emergency deliveries and fulfilment services. Here CEO Simović shares the company’s long-term plans with us, following its significant achievements in recent years.
In the five years since Militzer & Münch launched operations on our market, it has become one of the country’s top five logistics companies. Have the results exceeded expectations?
— Over the past five years, M&M Militzer & Münch Serbia has strengthened its position on the Serbian market considerably. Our success is no accident; it stems from strategic planning, commitment to quality and the continuous development of services.
The results have exceeded our expectations, thanks largely to innovation in our business processes and the cultivation of strong client relationships. The diversity of our services enables us to offer comprehensive solutions that meet the various needs of our clients. Our team of experts works constantly on the development of new services, ensuring that we remain competitive.
Today’s logistics depend on the latest technologies, while you are also known for your innovative solutions?
— Logistics today requires the implementation of cutting-edge technologies to achieve high efficiency and service quality. At Militzer & Münch, we utilise advanced supply chain management systems, as well as warehouse and transport automation. These innovations not only optimise our operations, but also enhance the speed and accuracy of deliveries, which is crucial for customer satisfaction.
We regularly invest in employee training to ensure that all team members keep up-to-date with the latest technologies and industry practices
Apart from this, we regularly invest in employee training to ensure that all team members keep up-to-date with the latest technologies and industry practices. It’s important to note that sustainable practices are becoming increasingly important in modern business, including logistics. Militzer & Münch actively implements strategies to reduce its environmental footprint, including the use of eco-friendly transportation methods and optimising transport routes to reduce CO2 emissions. We believe that responsible logistics must be a real practice, satisfying the growing number of clients seeking ecological alternatives.
You have successfully transferred your business model from Serbia to both Bosnia and Herzegovina and Montenegro. Are there plans for further expansion to other Balkan countries? What are your personal plans?
— Our vision is to expand Militzer & Münch’s presence across the entire Balkan region. During the establishment of our joint venture with the M&M group, we set clear expansion goals. We plan to enter new markets in the coming years, such as North Macedonia and Albania. We believe that our approach, which is based on service quality and local expertise, will enable us to successfully establish a stable and efficient logistics network. We plan to engage local experts in this process, and to build partnerships that will support our growth.
As a member of the Executive Board of the German-Serbian Chamber of Commerce and its vice-president, my role is focused on strengthening economic cooperation between Germany and Serbia. I work on promoting business opportunities and facilitating exchanges of knowledge among member companies. My goal is to contribute to the development of innovation and the facilitation of business cooperation, which will further stimulate growth and sustainable development. I also plan to strengthen Militzer & Münch’s position in the logistics sector by focusing on the improvement of technological infrastructure and expanding our network of partnerships.